Privacy Policy

We respect and value your privacy. Our policy is that your data is none of our business. Our passion is creating software – we have no interest in mining your personal information.

While we prefer to avoid collecting data from you, there might be cases where it is needed to provide functionality. In those cases we try to be clear about what data is being collected and what it is used for. When possible, we also try to anonymize the data, removing all personally-identifiable information.

What we are collecting

  1. Payment processing, update checking, and license management when purchasing Hypernap from the Mac App Store is managed by Apple.
  2. When purchasing Hypernap from the website, the order process is handled by, read more under Online Orders.
  3. Paddle is also storing some basic anonymous usage information on all versions of Hypernap.
  4. Update checking in direct download apps is provided by the Sparkle framework.
  5. Web analytics are provided by Google Analytics.
  6. Support requests via the chat widgets are managed with Smallchat and Slack.
  7. Support e-mails via our contact form is stored and managed by Fastmail.

What we are not collecting

Except as described above, and as required by user's request, Hypernap will never send any private information. This includes:

  1. Information about connections/requests added to Hypernap.
  2. Analytical information related to connections/requests in Hypernap.
  3. Other network traffic.
  4. Your keyboard input.
  5. Hostnames.
  6. Usernames.
  7. Passwords.

Online Orders

Our order process is conducted by our online reseller is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

General Data Protection Regulation

If you are a citizen of the EU, you may exercise your rights under the General Data Protection Regulation to access and request to remove your personal data. Contact us through one of our support channels to start such a request.

Questions and feedback

If you have any questions regarding this Privacy Policy, don't hesitate to send us a message via our support channels.

We reserve the right to change our Privacy Policy at any time, or edit it for clarity. New additions will be highlighted. Last updated: April 19, 2019.

Made by Marcus Olovsson